Where is Ellany?
We are an online store located in Fort Worth, TX. There is no physical Ellany store but we do have pop up shops at horse shows. Check out the events page to see if we will be at a horse show near you!
I forgot to add my discount code. Can you add it after I place my order?
Unfortunately, once the order is placed, we cannot add your coupon code or gift card to your order. Please make sure that you do this beforehand so you can take full advantage of our discounts!
I ordered something that is not in stock but ordered other products as well. When will my order ship?
Your order will ship once all products are in stock! We try to have everything grouped together to make sure you get all of your items instead of breaking the order apart.